Passenger information and live support, one QR code away
Zentro places a QR point in every area of your terminal. Passengers scan it and open that area's page on their own phone, in their own language.
How it works
- 1
The passenger scans the code
Each area of the terminal has its own QR code, for example at check-in, at the gate or at baggage claim.
- 2
The area's page opens
The page opens on the passenger's own phone, in their language. There is no app to install.
- 3
The passenger gets help
From there they read information, ask the assistant, find their way or call a staff member on video.
Modules
Your team decides which of them appear on each area's page.
QR area pages
Every area of the terminal gets its own page and its own QR code. A tablet in the area can show the code on screen.
Live video support
Passengers talk to a staff member who speaks their language. When nobody is available, they leave a message.
AI assistant
Answers passengers' questions with your airport's own information.
Wayfinding
Shows the way on a map, from where the passenger stands to gates, desks and services.
Flight information
Passengers look up their flight and see its current status and gate.
Many languages
Pages, assistant and support work in the languages you choose, including right-to-left scripts such as Arabic.
Admin panel
Your team edits the pages, manages staff and sees how the service is used.
Your own brand
Each airport runs its own installation with its own address, logo and languages.
Zentro in use
Each airport runs Zentro at its own address. Open one to see it live.
Request a demo for your airport
Write to us and we will get back to you.
